Shipping & Delivery

Russ & Co. — Shipping Policy

Shipping Countries

This shipping policy applies to orders shipped within the United States and Europe.

Average Delivery Time

Latest order time: 22:00 (GMT+01:00) Central European Standard Time (Berlin)
Order processing time: 1–3 business days
Processing days: Monday to Saturday

Delivery time: 7–12 business days
Shipping days: Monday to Saturday

Shipping Service Provider

DHL

Shipping Costs

We offer free shipping on all orders.
There are no additional charges and no minimum order value required to qualify.

Shipping Your Order

Found your perfect piece from Russ & Co.? We want you to enjoy it as soon as possible.
Our team carefully processes and dispatches every order within the stated timeframe.

Please note: due to high demand or external courier factors, occasional delays may occur.
We appreciate your understanding and assure you that your order will be shipped promptly.

Contact Us

For any questions regarding your shipping status or expected delivery time, please reach out to our support team.

Email: support@russandco.com

Opening Hours:
Monday – Friday: 08:00 – 18:00
Saturday & Sunday: 10:00 – 16:00

Estimated Response Time: 30 minutes to 24 hours

Thank you for your patience and trust in Russ & Co.

Russ & Co. Team